Hotels and inns subscribe to the Hospitality plan, which bills by individual guest rooms rather than treating the property as a single home. Each room comes with an allowance of 2 TV screens.
Choose a hotel's rooms
On the Billing page, each hotel lists its active room count. You can set the count anywhere from 3 to 20 rooms. Bienvue calculates the price difference and displays the prorated amount due today before anything updates; select Agree and update to confirm.
- Adding rooms: new rooms activate immediately, charging a prorated fee for the remainder of your active billing period.
- Removing rooms: room reductions take effect on your next renewal date, meaning no partial refund is given for the current period.
A hotel cannot connect TV screens until its room count is chosen. If you attempt to pair a screen before setting rooms, Bienvue will ask you to visit the Billing page first.
More than 20 rooms
If your property has more than 20 rooms, write to support@bienvue.com. Our team will prepare a custom plan offer and email you a direct link that adds the rooms to your account, displaying the exact price for you to review before accepting.
If it doesn't work
- "How many rooms does it have? At least 3.": the Hospitality plan requires a minimum of 3 rooms. If you operate a cozy place with just one or two rooms, the standard Host Plan is a much better fit; simply set the property up as a B&B or guesthouse.
- "That link has run out": custom offer links from our support team remain valid for 14 days and work for a single activation. Reach out to us if you need a fresh link.