Registered nonprofit organizations can use Bienvue completely free of charge, with TV screen support included. Whether you provide housing for families during medical treatments, shelter people rebuilding their lives, or welcome visitors in need, we want to support your mission.
How to get it
- Email support@bienvue.com from the email address connected to your Bienvue account. Let us know how many homes and hotel rooms your organization manages, and attach official proof of your tax-exempt status (such as an IRS 501(c)(3) determination letter or EIN in the US, or your country's local equivalent).
- Once our team verifies your documentation, we will email you an activation link. The link remains valid for 14 days and works for a single use.
- An owner of your organization opens the link, reviews and accepts the Terms of Service, and selects Start the plan. You will never be asked for credit card details.
Your organization must currently be on the free tier or an ended subscription to activate this plan. If you are already paying for an active subscription, let us know in your email and we will help transition your account smoothly.
What you get
You get full access to every paid Bienvue feature for all homes and rooms covered by your plan: paired TV screens, unlimited photo uploads, custom branding with your logo and web address, and team collaboration tools. Screens follow the standard allowance of 5 per home and 2 per room.
Your Billing page will display Nonprofit plan alongside your approved property totals. All generated invoices will show a $0 balance while detailing the full retail value provided by the nonprofit benefit.
Changing it
You can create and manage properties up to the total number of approved homes on your plan. If your organization expands and needs additional homes or rooms, send a quick message to support@bienvue.com. Standard self-serve billing toggles are disabled on nonprofit accounts to keep pricing at zero.
If it doesn't work
- "That link has run out": reach out to our support team and we will happily send you a fresh link.
- "Your plan couldn't start just now": give it a brief moment and click the link again, as your link is still valid.
- "You already have a plan": contact support so our team can help migrate your existing paid subscription over to the nonprofit tier.